I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | I was impressed I was impressed with the quality of print. I appreciate the affordable price on this 48x36, given it was on sale. I know what changes I will make next time for the canvas wrapping details, other digital upload/sizing details. Thank you.
Adriano, Edmonton | Thank you Kate! I ordered a photo of my daughters edited in to Pop art and I am thrilled with the results. I must add that the person I was dealing with (Kathleen) was so patient and accommodating that I tried to look up her last name through your company website so I could send a personal thank you note to your office in Vancouver. Her demeanor was fantastic, despite my numerous requests for changes/additions, and the final result was a exactly what I had in mind. My order was shipped out today and I can\'t wait to see it. Thank you!
Cynthia Tormann, Kingston, Ontario | done and shipped amazingly fast... The canvas was done and shipped amazingly fast. It looks great and I can\'t believe how easy the whole process was.
Yvonne, Surrey |